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Website Chatbot Development for Business

A website chatbot can answer common questions, guide product selection and collect enquiries. Development starts with your business workflows: what visitors ask, which data is needed and when an employee should take over. Automated answers can be available 24/7; features, data sources and operating requirements are agreed for the project.

We can assess CRM integration for enquiry handling. Data access and supported operations depend on the system interface. If your audience uses Telegram, see our separate Telegram bot development service.

Planning a website chatbot

We define questions, answers, enquiry steps, permissions and the situations that require an employee. Rule-based scenarios and language-understanding features are selected according to the requirements. Cost and delivery time depend on workflows, integrations, available data and testing. Automated responses must stay within the actions and information the connected systems can provide.

The advantages of the introduction of chat-bots:

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Reduce repetitive work

A chatbot can handle standard questions and initial data collection. Employees remain involved in complex situations, information checks and enquiries that require a decision.

02/ 06

Simplifies search and site navigation

Chatbots help to find the necessary information on the website for the entered request. Unlike regular search, bots are able to recognize more phrases and word forms, so communication through their use becomes more convenient.

03/ 06

Eliminates the human factor

Lack of stressful situations with "difficult" clients.

04/ 06

Provides convenience for business and site visitors

According to Google statistics, 65% of website visitors prefer to write to companies rather than call them. Chatbot integration with a CRM is assessed against its API, access requirements and supported operations. Data exchange and workflows are agreed before development.

05/ 06

Provides the right amount of information

Communication through bots provides the visitor with only the necessary amount of information. It is not necessary to waste time studying text materials on the site. In the context of saving time and overloading from large amounts of information, this is an important plus.

06/ 06

Provides support for users 24/7

The virtual assistant provides support for visitors to the Internet resource in the mode of providing recommendations and answers to FAQ. Compared to "live" employees with a working schedule, it is available for contact around the clock.

Studio webmaster creates bots for:

online shops;
Internet providers;
sites of banks and commercial organizations;
various manufacturing and trading companies to solve tasks of internal communication;
sites-business cards and corporate sites.

With chatbots, you can:

find the necessary information for the visitor;
to consult, give advice to the user;
to provide assistance in placing an order or filling out an application;
help to make the best choice;
accept and process an application or a call;
process user comments.

Chatbot development from Studio Webmaster

Reliability

the customer can be calm, trusting problem solving to the responsible team.

Individual and comprehensive approach

We always analyze the customer's niche and only then entrust the development of a chatbot to professionals in their field.

Any complexity

an experienced professional team will turn even the most daring ideas into reality.

Chatbot turnkey

full development from the idea and concept to the delivery of the virtual and augmented reality application.

Acceptable price

offers from our company in terms of "price-quality" ratio makes the world of virtual reality accessible to everyone.

Chatbot Implementation: Case Study of Real Estate Agency

When implementing a chatbot on a real estate agency website, it was necessary to solve a number of important tasks:

to save the time of agency employees on communication with clients;
to introduce an up-to-date database of real estate objects (houses, apartments, and land plots);
provide the agency's clients with maximum information and make it easier for them to find the desired objects.

We made our choice in favor of Messenger. The bot offers a choice: "To buy the properties" and "To sell the properties".

After receiving answers, the bot specifies how it is more convenient to receive information: in the messenger, by mail, or by phone.
The bot "pulls" a phone number/email from Facebook or opens a chat with a consultant.
After that, the bot clarifies the details and offers to receive them by phone number, mail, or chat.

As a result, the client received a bot that optimizes the agency's work, and namely:

performs part of the work on providing advice;
provides an opportunity to place an advertisement for the sale of an object;
helps to choose an object for purchase;
saves time for the agency's team of specialists.

Website Chatbot Development for Business ᐈ Chatbot implementation - 0

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🔎FAQ:The most popular questions about a chatbot

What is a Chatbot?

A Chatbot – is a program that sends automatic messages to users on websites, messengers and social networks.

What are the advantages of creating a Chatbot?

With the help of a Chatbot, you can optimize communication with customers: supporting conversations with the customer, consultations, booking and collecting applications and feedback. Special algorithms of artificial intelligence are able to simulate a dialogue as with a living person.

What determines the cost of creating a Chatbot?

Prices for creating a Chatbot depend on the functionality built into it and are discussed with each client individually: setting up a Chatbot, training and recording questions, integration with CRM systems, etc.

How long does it take to develop a Chatbot?

The development time depends on the individual wishes of the client to the functionality: usually the creation of the algorithm takes from 3 working days.

What bots we can create?

We create any bots according to the individual requirement of the customer:

An online store;
A bank website or a commercial organization;
Amanufacturing or trading company for internal communication purposes;
a business card site;
A corporate website.
Customer support bot.
Online store bot.
Exchanger bot.
Paid subscription bot.
Networking bot.
Booking bot.
Chatbot.

With this service also order:

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iOS and Android app development for business

Custom ecommerce website development with product catalogs, checkout, payments and an admin panel. Discuss your store, integrations and launch scope with our team.

Online store development

Landing page design and development from €359: three languages, mobile layout, an admin panel and enquiry forms. Discuss your offer and project scope.

Landing page development

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