IT Solutions

Technical Support Site

What does complex technical support include?

Technical website support in Moldova and abroad is an integrated service from Studio Webmaster. It includes both resource maintenance after the development process and professional support during the implementation of marketing strategies to increase conversion.

You set the task and we solve it. This applies to any aspect of the technical component of a corporate website or online store. We provide ongoing monitoring, administration, technical support, and also ensure smooth website running and prompt problem correction if they occur. Our activity is aimed at keeping the existing website functionality stable, and obtaining the lid-generation channel. This includes:

Solving issues with hosting and mail;
General work support;
Elimination of viruses, attacks;
Data recovery, backup.

In this case, the cost of technical support for the site will be taken into account depending on the amount of work required to maintain the site, as well as your capabilities. We are always transparent in front of our clients and at any time you can familiarize yourself with all the reports on the work done and find out the cost of maintaining your website.

Comprehensive website support and maintenance

01 / 06

Modernization and refinement

Means website services aimed at increasing its return and efficiency. The task is completed through high-quality administration and the introduction of new functionality, website restructuring, platform change, integration with third-party programs, etc. This service includes:

Structure update, navigation;
Editing sections (insert / delete);
Transfer to the optimal CMS;
Integration of 1C, payment systems, analytics services, visitor counting, etc.

02 / 06

Information support

Content has a huge impact on visitors surfing your site, and on its ranking. To make it to popular among online users and increase search engines loyalty, it is necessary to have comprehensive support and guidance of qualified specialists (SEOs, copywriters).
The website support services includes:

Writing SEO texts on various topics;
Adjustments of written articles for the web;
Irrelevant data elimination;
Filling pages with targeted optimized content.

03 / 06

Web resource support on design

This is a professional design of the web site pages with graphic elements that create a positive image of the company in the web, increase conversion, and also attract the attention of users. We are speaking about icons, pictures, photos, diagrams, tables, etc.
This service includes:

Redesign of the website interface and corporate identity as a whole;
Adaptive layout (developing a mobile version of the site);
Creating promotional products, including banner design;
Adding graphic elements, info graphics.

04 / 06

SEO promotion

The most effective way is to combine technical support and website promotion in order to achieve rapid growth in conversion and sales. Technical support is a part of search engine marketing and it is closely related to SEO promotion. With the help of a qualified SEO, it is not so difficult to take leading positions. But these positions are going to be prolonged in the long run. The service includes:

Full audit and project analytics;
Creating a quality reference environment;
Optimization of code, meta tags, texts;
Analysis of the current website position and factors of influence.

05 / 06

Contextual advertising

This service involves setting up and maintaining advertising campaigns (Google Ads, Yandex.Direct), traffic forecasting, conversion, keywords efficiency. We maintain relevance and manage changes, following the rules and requirements of advertising websites (Google CMS, YAN) when setting up marketing campaigns. What is included:

Setting goals and setting analytics systems;
Drawing up and registering of selling advertisements;
Link distribution and tagging;
Setting up tenacious headlines, etc.

06 / 06

Increase conversion

To increase conversion it is quite necessary to start interacting with your target audience. Our experts analyze the website statistics, current advertising campaigns and traffic, and then identify conversion blocks.

The service includes:

Improved website usability;
Work with contact markers;
A/B testing;
Trigger modeling.

Advantages of working with us:

Experience and professionalism

We offer integration with any CMS, and also develop content management systems on our own according to the goals and objectives of your business.

Qualified specialists

We can solve any technical support task thanks to a staff of talented and experienced programmers, developers, field managers, and marketers.

Respecting deadlines

We quickly respond to the tasks on website support, and we always deliver the planned work on time.

Personal control

The maintenance of your website is the responsibility of the project manager. You can contact this person any time.

Order

With this service also order:

Turnkey website development

Online store development

Landing page development

Business card website development

🔎FAQ: Frequently asked questions about the technical support of the website

① What site management systems do you work with❓

🗹 What site management systems do you work with?With the most popular ones: Wordpress, Joomla, Drupal, NetCat, 1C-Bitrix, as well as self-signed administrative panels.

⓶ What is included in the technical support of the site❓

🗹 The technical support of the website includes the solution of technical problems of any complexity. You can send a description of the problem, and we will show you how to solve it.

③ Do you work under a contract or not❓

🗹 We work exclusively under a contract for the provision of services to support the site, where you can act as an individual or a legal entity.

⓸ Can I get a consultation by phone❓

🗹 Yes, of course. For any questions that seem unobvious to you at first glance and require more detailed familiarization, you can ask the manager and get a detailed answer from them.