AmoCRM - is a system for working with a customer base, in which you can record all information about customers and cooperation with them. With the correct application of this system, you will definitely not lose contacts, contracts, previous and current tasks. AmoCRM provides the ability to connect all channels that attract leads and automatically fills in all this data. All potential and existing customers who call your company, leave a request on the website, call and contact your specialists through various instant messengers and social networks are automatically saved in AmoCRM. The main goal of integrating amocrm - crm systems for the sales department - is to create an automated unified system that works to retain customers, build long-term relationships with them, and attract new customers.
Who needs the AmoCRM CRM system?
This CRM system is needed for all companies whose sales are characterized by a long cycle. If you have a regular retail outlet - offline store, you don't need a CRM system. In this case, customers come in, shop, and leave immediately.
CRM system AmoCRM is badly needed by the B2B (business-to-business) niche, but it will also be useful for B2C (business-to-consumer). If we list the main business niches where the introduction of amocrm is necessary, then we can highlight:
construction firms, construction companies;
companies selling various kinds of equipment;
networks of fitness clubs and centers;
jewelry salons (custom-made, sales);
tour firms and tour operators;
IT companies and marketing agencies;
real estate agencies, etc .;
By means of the CRM system AmoCRM, the cost of which pays off in the first 4-6 months of its use, the sales cycle is shortened in time due to the fact that it is built in stages and task-wise in the optimal order.